How to fix the OnePlus 8/8 Pro touch screen display problem

How to fix the OnePlus 8/8 Pro touch screen display problem

Even though OnePlus 8 is a great phone, it’s not without bugs and reasonable problems. Some users have raised touch screen concerns and displaying related issues on various online forums saying that they haven’t had a pleasant experience with the display and they are not sure why.

In this article, we will share some tips that can improve your touch screen and display related problems on your OnePlus 8 and OnePlus 8 Pro. Read on.
How to fix display problems in OnePlus 8 and OnePlus 8 Pro

1. Remove the Screen Protector

It is unlikely that the screen protector will cause your screen to freeze or become completely unresponsive. If there is no physical damage and you suspect that your screen protector might be the cause of the screen problem, try removing it to see if your device can start functioning properly again.

2. Clean the touch screen

Make sure there are no stains like water, sweat, dirt, etc. On the touch screen. If there is, take a clean soft cloth and wipe the screen and check again.

3. Check the temperature of your cellphone

If your phone is too hot or too cold, it can cause touch screen problems. The standard working temperature of the capacitive touch screen is -10 degrees Celsius to 45 degrees Celsius. Make sure the temperature where you use your cell phone is not too hot or too cold.

4. Restart your cellphone

Turning off the phone and starting over often can solve screen problems. Soft reset, according to the procedure, is one of the standard troubleshooting procedures that can fix touch screen problems. To restart your phone, follow the steps below:

Press and hold the Power and Volume Up buttons together until the device turns off.
Restart your cellphone by pressing the Power button.

Works most often and does not cause damage or loss of files. Try before exploring other options.

5. Remove from charging

Check that the problem only occurs when charging your phone. If that’s the reason, use a different charger. Sometimes voltage fluctuations in the charger can cause unresponsive touch screen problems.

6. Uninstall the latest apps

If the touch screen problem starts when using certain applications, delete it by clearing the cache and deleting it completely from your mobile. Sometimes incompatible applications can often cause touch screen problems.

7. Software update

OnePlus has recognized that display problems (hue green and hue on the screen) may be related to software and they are claimed to have released software updates to fix the problem. If you have not updated the software, please and update now and check whether this fixes the problem.

8. Lower Screen Resolution / Brightness

Many users report a decrease in screen resolution and brightness has helped fix display problems. Although this is not the ideal solution if you want to get the best out of a display, still check that it doesn’t cause a problem. If this is the case, you might have to compromise with reduced resolution and brightness until OnePlus comes with the same solution as the software update.

9. Reduce the Refresh Rate

Some users also mentioned reducing the screen refresh rate to solve the problem. OnePlus 8 offers a refresh rate of up to 90Hz and a refresh rate of up to 120 Hz in the Pro version. Try lowering the refresh rate and checking whether it fixes the problem.


10. Disable Quick Movement

Some users also find that disabling the movement of a three-finger screenshot also seems to fix touch problems. To disable screen capturing of three fingers, follow these steps:

Launch Settings from your home screen
Tap Buttons & Movements
Tap Fast movements
Toggle the three-finger screenshot to Off

11. Lower Animation speed

Reducing the speed of animation in the Developer Options menu might also fix the problem. To do this, follow these steps:

  • Go to settings
  • Tap About cellphone
  • Tap the build number several times until you see a pop-up that says “You are now a developer.”
  • Now back to Settings> System> Developer options
  • Scroll down to the “Image” section and set all animation scale settings to 0.5.x

12. Reset All Settings

Performing this procedure will restore your phone’s settings to default and can often solve most smartphone problems. To try this option, follow the steps below:

  • Open Settings from your home screen
  • Tap System
  • Tap Reset Options
  • Tap Reset Wi-Fi, cellular & Bluetooth
  • Tap Reset Settings twice to confirm the process
  • Return to Reset Options and select Reset application preferences
  • Tap Reset application and wait for the process to finish

13. Factory Reset to default

This should be your last choice when trying to fix frozen or unresponsive screen problems on OnePlus 8 and OnePlus 8 Pro. Performing a factory reset will erase all your files and data. Be sure to back up your important files before continuing. To restore your device to factory settings, follow the steps below:

  • Open Settings from your home screen
  • Tap System2
  • Tap Reset Options3
  • Tap Erase all data (factory reset)4
  • Tap Erase All Data twice to confirm the process5

This process will take time to complete. After it’s finished, your cellphone will restart. After your phone restarts, check whether the touch screen problem has been fixed.


We hope the solution above helps you fix the touch screen problem on your OnePlus 8 and OnePlus 8 Pro smartphones. If the problem persists after trying the various approaches discussed here, you should consider contacting OnePlus support for further diagnosis. As a precaution, you should always update the device software.

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